Shipping policy

At Dhwani Choksi, we aim to deliver your products to you efficiently and safely. Please review our shipping policy for information regarding shipping times, costs, and international deliveries.

1. Shipping Locations

  • We ship domestically and internationally from India.

  • Delivery options and shipping times vary based on your location and selected shipping method at checkout.

2. Shipping Costs

  • Free shipping for all orders across India.

  • International Shipping:

    • Shipping charges for international orders are calculated at checkout based on the destination, size, and weight of the package.

    • Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

3. Processing Time

  • Orders are typically processed within 3-4 business days after payment confirmation.

  • Please note that custom or made-to-order items may require additional time for production, with shipping times varying based on the complexity of the design.

4. Estimated Delivery Times

  • Domestic Orders:

    • Standard shipping: 5-7 business days.

    • Expedited shipping options may be available at checkout with delivery times of 2-3 business days.

  • International Orders:

    • Standard international shipping: 10-15 business days, depending on the destination.

    • Delivery times can vary based on customs clearance and unforeseen delays.

5. Tracking Information

  • Once your order has been shipped, you will receive a confirmation email with tracking details. You can use the tracking number to monitor your shipment.

6. Customs, Duties, and Taxes (For International Orders)

  • International shipments may be subject to customs duties and taxes, which are the responsibility of the customer.

  • Dhwani Choksi is not responsible for delays caused by customs procedures or any additional charges incurred.

7. Delays and Exceptions

  • We do our best to meet the estimated delivery times, but please understand that delays may occur due to unforeseen circumstances such as customs inspections, weather conditions, or courier issues.

  • If there are any significant delays, we will notify you via email.

8. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at dhwanichoksi.thelabel@gmail.com within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.

  • Dhwani Choksi is not liable for any items lost in transit, but we will do our best to assist with locating the package.

9. Shipping Restrictions

  • Some items may have shipping restrictions due to local laws or regulations. We will notify you if there are any issues with shipping your order to your location.

10. Changes to Shipping Information

If you need to change the shipping address or other details after placing your order, please contact us at dhwanichoksi.thelabel@gmail.com within 24 hours of placing your order. Once an order has been shipped, changes cannot be made.